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CHAPTERS:
00:00 – Podcast begins
01:51 – Introducing Charles Lamanna
02:45 – Why Microsoft Is Launching Agent 365 at Ignite
04:37 – How AI Agents Are Already Appearing Inside Companies
06:24 – Customer Fears About Agent Autonomy and Trust
08:40 – How Builders Know When They’ve Created a True “Agent”
11:33 – How Microsoft Detects Agents That Aren’t Registered
13:43 – How Agent 365 Will Audit and Govern AI Agents
17:05 – Real-World Examples of Agents Delivering Results
19:08 – Automatic Agent Registration and Future Telemetry Signals
20:07 – Using Agent 365 in Non-Microsoft Environments
20:38 – Whether Agent 365 Becomes the Directory for All Agents
22:25 – How Agent 365 Handles Bad or Misbehaving Agents
24:10 – What a “Bad Agent” Actually Means in Practice
25:55 – What Success Looks Like After Six to Twelve Months
30:16 – First Steps for Organizations Beginning Their Agent Journey
30:16 – Closing and thanks to Charles Lamanna

